Help & FAQ

How do I register for a class?

You can register directly through our class schedule above. Click on any class to see available times and book your spot through Momence, our scheduling platform.

How do I register my child in class?

To register your child for classes, you'll need to create an account on Momence, create a child account within your account, and then book classes on their behalf. Follow our step-by-step guide for detailed instructions.

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What is your cancellation policy?

Classes can be cancelled up to 24 hours before the scheduled time for a full credit. Late cancellations or no-shows will result in loss of the class credit. You can manage your bookings through your Momence account.

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Do I need prior experience?

We offer classes for all levels, from complete beginners to advanced students. Each class listing shows the recommended skill level. If you're unsure which class is right for you, contact us and we'll help you find the perfect fit!

What should I wear to class?

Wear comfortable athletic clothing that allows freedom of movement. Avoid clothing with zippers, buttons, or anything that could snag on equipment. For aerial classes, wear fitted clothing (leggings and a fitted top work well). Remove all jewelry before class.

How do class credits work?

When you purchase a credit class pack, you receive credits that can be used for any classes (either drop in or register all classes in the series at once), special workshops, and student shows. Classes cost 2 credits for 60 minutes and 3 credits for 90 minutes. Credits are valid through the whole year after the purchase date. You can view your credit balance in your account dashboard.

Can I try a class before committing to a credit class package?

Yes! We offer single drop-in classes so you can try different disciplines before purchasing a package. Once you find what you love, our class packages offer better value for regular training.

What if I want to cancel a booked class and reschedule?

You can reschedule your class through Momence up to 24 hours before the class starts. Simply log into your account (either via web browser or mobile app), find your booking under 'My Classes', select 'Cancel Myself', and then choose a new time that works for you.

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How do I check my booked class schedule?

To check your booked class schedule, log into your Momence account by clicking here, go to My Classes on the left. You'll see a list of your upcoming classes with the date, time, and location—tap any class to view details, confirm it's booked, or cancel/reschedule if allowed. If you don't see a class you expected, double-check that you're logged into the same email/phone.

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Are there age restrictions for classes?

Age requirements vary by class type. Youth classes are typically for ages 2-17, while adult classes are for ages 18+. Some family classes welcome participants of all ages. Check the class description for specific age requirements.

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